Welcome to our Servicedesk gateway. Here you can select from the below departments to get help, service and more.
ServiceDesk Swinburne Sarawak IT & Facilities support relating to:
Furnitures and fixtures Housekeeping Security IT equipment IT Support damaged broken replacement lights tube bulb lightbulb toilet washroom bathroom wc water closet internet wifi chair table drawer projector screen lcd microphone pa system door laptop desktop pc parking car transportation entry gate exit
Information Resources (Library) For inquiries relating to:
Access activation for the barrier gates Library account activation and renewal (Angka.sa2 and OpenAthens) Access to library resources and services Referencing, Endnote and Literacy Workshops Interlibrary loan and document delivery service Other matters related to the library library books borrowing study silent silence loud booking room discussion printing
Student Recruitment For inquiries relating to:
Course Enquiry for prospective students Inter-campus Transfer Enquiry for current students Student Exchange Enquiry for current students abroad international study program foundation diploma degree apply application enroll join
Student Information Centre For inquiries relating to:
Student ID & Student letters/documents Course registration & enrolment (Student Portal) Career advice and job opportunities for students/graduates Student Visa matters Loans and scholarships Graduation and Assessment sic sir information records centre help examination exams test international official profile permanent address register timetable semester
Finance Treasury Services For inquiries relating to:
Fees charge and financials Payment of fees Refund Student Ledger Instalment payment plan Appeals for fee waiver or delay of payment receipt official ledger flywire bank transfer transaction
Student Village (Accommodation) For inquiries relating to:
On-campus & Off-campus accommodations Reporting & requesting SV maintenance Tenure renewals SV withdrawals hostel laundry boarding asrama warden male female life
FECS Labs For inquiries relating to:
FYRP/Research (claims, HRA, PPRA, equipment/apparatus/consumables request, etc) Lab access (Engineering computer lab access request etc, non FYRP related) General lab equipment utilization/material request (non FYRP related) FECS’s computer hardware & software (remote access, software enquiry, software installation & activation, etc) Lab session preparation (for teaching classes/special events) Staff claims (teaching materials/consumables purchases) Safety & Health matters laboratory engineering experiment study booking science project
Marketing For inquiries relating to:(For Staff only)
Advertisement, logo, artwork, photography and video requisition Publication, social media, write-up and press release Website and digital marketing Webinars and online events image picture media content
