Professional (Administrative) positions

For more information on Swinburne University’s Units (Departments), click here. FINANCE AND BUSINESS ANALYSIS Job name Closing Date Action Accountant – Business Intelligence Analyst The position supports the business performance and its related activities of the Sarawak Campus. It is …

Professional (Administrative) positions

For more information on Swinburne University’s Units (Departments), click here.


FINANCE AND BUSINESS ANALYSIS


Job name Closing Date Action

Accountant – Business Intelligence Analyst

The position supports the business performance and its related activities of the Sarawak Campus. It is anticipated that Sarawak Campus will expand rapidly and that the responsibilities and scope of the position will grow accordingly.

The position will provide business performance support which will include developing and implementing business intelligence (BI) and tech savvy tools for data visualisation, business analysis for strategic planning and decision-making, budget and budgetary control, costing and management reports for Management Units, management of financial operations, risk management and annual unit action plan. In addition, the position will work closely with Manager, FBA on finance digitalisation transformation. The position will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the deadlines set.

The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard.

The position requires a high level of financial, report presentation, clerical and secretarial skills including Microsoft Excel and Words, time management and good communication skills. The position is also expected to work effectively in a team environment and to interact effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.
8 December 2024

Finance Executives – Financial Services [tenured/fixed-term contract]

The position is an executive position and supports the financial and business performance functions of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly.

The position will ensure proper management of financial accounting functions (including group accounting) and support the digitalisation transformation for FBA. In addition, the position will also support the business performance which includes but is not limited to developing:
  1. business intelligence (BI) and the savvy tools for data visualisation and business analysis;
  2. annual budgeting process, costing and management units’ reporting;
  3. update of the unit action plan and key results areas set under Campus Plan; and
  4. financial related policies, risk management and legal compliances.
The position will also undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the datelines set.

The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard.

The position requires a high level of financial, report presentation and analytical skills, time management as well as good communication skills. The position is also be expected to work efficiently in a team environment and interact professionally and effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.
8 December 2024

Finance Officer (Treasury Services) [fixed-term contract]

The position is an executive position and supports the financial accounting operations and tax functions of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly.

The position will report to the Finance Executive, Assistant Manager, and Director, Finance and Business Analysis (FBA) to undertake initiatives/projects independently besides having decent verbal and written communication skills. The position will be one of the subject-matter experts to drive the digitalisation of finance operations. In addition, the position will also be accountable for the financial accounting operations and assisting in the direct and indirect taxes planning, assessment and compliances. The position will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the datelines set.

The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard.

The position requires a high level of financial and report presentation skills, time management as well as good communication skills. The position is also expected to work efficiently in a team environment and interact professionally and effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.
8 December 2024

HUMAN RESOURCES


Job name Closing Date Action

Officer – Recruitment

This is an Administrative Position at Swinburne Sarawak Campus. The main duties and responsibilities of this position are in relation to the following scope of works within the Human Resources Unit’s Recruitment function, namely:
  • Administration of the whole recruitment processes from advertisement, shortlisting, interviewing and selection process to on-boarding of new employees;
  • Appointments of full-time employees and other categories of employees; and
  • Preparation of reports on the progress of recruitment activities and other related activities.
The Position Holder will assist with the planning of related HR activities and the implementation of related process improvements and any other initiatives across other sections of the HR unit as well as any other relevant tasks as assigned from time to time.
8 December 2024

INFORMATION TECHNOLOGY


Job name Closing Date Action

Assistant Manager – Customer Support

The position is an administrative position at the Branch Campus University in Sarawak. The position will be responsible for carrying duties involving various functions of Information Technology (IT) designated by the Manager, Information Technology.

The Assistant Manager, Customer Support plays a crucial role in ensuring the smooth operation of IT servicedesk services across the University. The position involves managing a team of IT support staff, handling escalated technical issues, and collaborating with other departments to meet the technology needs of faculty, staff and students. The position will work closely with the IT Manager to develop and implement support strategies, improve service delivery, and enhance customer satisfaction.

This involves:
  • Supervising and mentoring a team of IT support officers, executives and technicians;
  • Serving as the primary point of contact for escalated IT support issues, ensuring timely and effective resolution;
  • Developing the IT ServiceDesk support policies and procedures, ensuring that they are customer-centric oriented with a high quality of deliveries;
  • Liaising with academic departments, administrative offices, and other stakeholders to understand their IT needs and provide tailored support; and
  • Assisting in planning and managing IT projects related to customer support and service delivery.
8 December 2024

MARKETING AND STUDENT RECRUITMENT

Job name Closing Date Action

Webmaster – Digital Marketing

The University desires to expand the use of digital marketing for the primary purpose of student recruitment through search, content, social media and all other digital platforms to increase lead generation and management with an ultimate aim of conversion through enrolment.

The University aims to maintain a very high profile in its target markets through advertising the Swinburne brand to grow awareness, preference and recommendation. This position will support these marketing and communications needs of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly.

This position will contribute significantly to all digital marketing activities related to student recruitment for the University with a key focus on digital lead generation and management via advertising on paid, owned and earned platforms. The activities including:
  • provide a ‘whole of university’ approach to developing a digital marketing strategy;
  • develop copy for digital advertising;
  • employ “growth-hacking” marketing strategies to increase return-on-marketing-investment;
  • explore new and innovative ways of increasing quality leads for the Student Recruitment team; and
  • update and maintaining websites belonging to the University or as assigned.
The position works closely with academic and administrative staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.
8 December 2024
POLICY, PLANNING AND QUALITY

Job name Closing Date Action

Assistant Manager

The position will assist the Manager with duties associated with the implementation of regulations, policies, and processes related to:
  • New course proposals, course approvals and accreditation, including self-accreditation of courses delivered by Swinburne Sarawak; and
  • Quality Management.
Working under direction from the Manager, the Assistant Manager, PPQ will be required to:
  • Provide support on quality management across Swinburne Sarawak in internal and external accreditation and reaccreditation;
  • Manage the processes at Swinburne Sarawak to facilitate the harmonisation of academic policies between Swinburne Sarawak and Swinburne Melbourne;
  • Work with internal stakeholders to enhance the effectiveness and efficiency of accreditation processes across Swinburne Sarawak; and
  • Contribute to continuous improvement in the implementation of the Approach-Deployment-Result-Implementation (ADRI) quality management system (QMS) at Swinburne Sarawak.
From time to time, the position will also carry out special projects, especially those concerning the implementation of policies and quality management initiatives, as requested by the Manager, PPQ, or Director Administration, or the Pro Vice-Chancellor and Chief Executive Officer – PVC&CEO (Sarawak).

In undertaking these responsibilities, the person will:
  • Be required to acquire an in-depth understanding of the:
    • Higher Education and TAFE sectors;
    • Overall University governance and administrative processes;
    • Relevant acts and statutes, including the Private Higher Educational Institutions Act 1996 (Act 555) and its regulations;
  • Be expected to exhibit a highly professional approach in working closely and collaboratively with management and staff members at both the Swinburne Sarawak and Swinburne Melbourne;
  • Work with a broad range of staff to ensure that a range of deliverables are met;
  • Work with considerable autonomy, acting with minimal supervision; and
  • Make decisions independently, demonstrate initiative and be responsible for achieving defined strategic goals.
8 December 2024

Executive

The position will assist the Manager, PPQ with duties associated with the implementation of regulations, policies, and processes related to:
  • Accreditation of courses delivered by Swinburne Sarawak;
  • Quality Management; and
  • Administrative matters.
Working under direction from the Manager, PPQ, the Executive, PPQ will be required to:
  • Coordinate the administrative processes on quality management across Swinburne Sarawak in internal and external ratings as well as accreditation and reaccreditation, including coordinating the University’s submissions to MoHE and MQA;
  • Maintain repositories documenting accreditation-related information;
  • Provide support in reviewing the effectiveness and efficiency of accreditation and administrative processes across Swinburne Sarawak; and
  • Contribute to continuous improvement in the implementation of the Approach-Deployment-Result-Implementation (ADRI) quality management system (QMS) at Swinburne Sarawak.
From time to time, the position will also carry out special projects, especially those concerning the implementation of policies and quality management initiatives, as requested by the Manager, PPQ, or Director Administration, or the Pro Vice-Chancellor and Chief Executive Officer – PVC&CEO (Sarawak).

In undertaking these responsibilities, the position will:
  • Be required to acquire an in-depth understanding of the:
    • Higher Education and TAFE sectors;
    • Overall University governance and administrative processes;
    • Relevant acts and statutes, including the Private Higher Educational Institutions Act 1996 (Act 555) and its regulations;
  • Be expected to exhibit a highly professional approach in working closely and collaboratively with management and staff members at both the Sarawak and Melbourne campuses;
  • Work with a broad range of staff to ensure that a range of deliverables are met;
  • Work with considerable autonomy, acting with minimal supervision; and
  • Make decisions independently, demonstrate initiative and be responsible for achieving defined strategic goals.
    8 December 2024
    SCHOOL OF RESEARCH

    Job name Closing Date Action

    Assistant Manager – Research and Innovation Office [fixed-term contract]

    The Assistant Manager of the Research and Innovation Office will provide operational leadership and administrative management to support research grants, industry partnerships, intellectual property (IP) management, commercialisation, and research consultancy at the University. The position will ensure that all operations align with the University’s research goals and provide effective support to academic units. This position involves managing research policies, finances, human resources, information technology, student services, and accreditation efforts to drive innovation and external collaboration.

    The Assistant Manager will work closely with the Deans, Associate Deans, Centre Directors, Heads of Schools, and Discipline Leaders to ensure alignment with the University’s strategic initiatives in research and innovation, particularly in business development, IP management, and commercialisation.

    In undertaking these responsibilities, the position is expected to exhibit a highly professional approach in working closely and collaboratively with management and staff members at the Sarawak and Melbourne campuses and with parties (private and government) external to the University.
    8 December 2024

    How to apply

    The “Application Process” section in our website indicates the steps you need to follow. Please download the respective Position Description document from our website for your reference. For the Accountant and Assistant Manager positions, your application must include a separate document addressing each applicable element of the Key Selection Criteria as specified in the Position Description.

    All applications must be submitted to careers@swinburne.edu.my by 8 December 2024 unless indicated differently as above and on our Careers webpage.

    All applications will be acknowledged and treated with the strictest confidence.

    Please take a moment to tell us how you came across the job vacancy by filling out a quick survey through this link. Thank you for your time and response.