Professional (Administrative) positions | Swinburne University, Sarawak, Malaysia

For more information on Swinburne University’s Units (Departments), click here.

BUILDING FACILITIES

Job name	Closing Date	Action
Job name	Health and Safety Executive The position is an administrative position at the Branch Campus University in Sarawak. The position reports to the Manager, Building Facilities and is responsible for areas as designated by the Manager, Building Facilities and the Occupational Safety and Health (OSH) Committee. Currently these include: Generate and promote a positive health and safety culture. This represents a key role in helping to control occupational risk; Ensure all safety legislation legislations are adhered to, and policies and practices are adopted; and Assist in planning, implementing, monitoring and reviewing the protective and preventative measures that the University is required or chooses to follow, and work to minimise operational losses, occupational health problems, accidents and injuries. This position will also be required to work closely with other staff members on campus.	9 February 2025	More details How to apply

FUTURE STUDENTS

Job name	Closing Date	Action
Job name	Executive, Digital Marketing The University desires to expand the use of digital marketing for the primary purpose of student recruitment through search, content, social media and all other digital platforms to increase lead generation and management with an ultimate aim of conversion through enrolment. The University aims to maintain a very high profile in its target markets through advertising the Swinburne brand to grow awareness, preference and recommendation. This position will lead the performance marketing and website management needs of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. This position is responsible for all digital marketing activities for the University with a key focus on digital lead generation and management, website management and the customer relationship management platform (CRM). This includes to: Provide a ‘whole of university’ approach to developing a digital marketing strategy; Employ “growth-hacking” marketing strategies to increase return-on-marketing-investment; Explore new and innovative ways of increasing quality leads for the Student Recruitment team; and Manage and analyse data in the CRM to make decisions about lead generation campaigns. The position works closely with academic and administrative staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	9 February 2025	More details How to apply
Executive, Financial Advisory The primary focus of this position is to proactively assist and support the Assistant Manager, Admissions and Visa in providing supervision on a broad range of administrative tasks and record management, which includes providing information and assistance to Swinburne Sarawak students, staff and external stakeholders, in relation to the student administration function. This position is responsible for providing and ensuring that the functions which include duties listed below are carried out in a highly coordinated, professional and effective manner:- Financial Advisory (scholarships and study loans including any other processes related such as processing applications, agreements submission and etc); and Student Insurance (renewal and new including any other processes related such as insurance claims and etc). At the discretion of the Director, Future Students, the position may from time to time, be assigned to perform other functions within the Division as and when required. The position will work closely with the staff at Swinburne Sarawak and will liaise with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	9 February 2025	More details How to apply
Executives, Student Recruitment The position supports the Future Students (FS) needs of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position is responsible for marketing the University and its products and services in Malaysia or international markets. This involves contributing to: Plan and execute marketing and student recruitment plans to increase international enrolment into the University; Develop and manage relationships with a range of stakeholders including agents and school officials in West Malaysia to attract prospects from the region to study in Swinburne Sarawak; Provide advice to students on courses and other matters related to studying at Swinburne Sarawak; Process student applications efficiently and effectively; and Execute marketing activities in collaboration with academics. The position works closely with Academic and Professional staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	9 February 2025	More details How to apply
Officer, Visa [fixed-term contract] The primary focus of this position is to proactively assist and support the Assistant Manager, Admissions and Visa to provide information, administrative support to prospective and current students into providing information and assistance to Swinburne Sarawak students, staff and external stakeholders, in relation to the visa information and all other related function. This position is responsible for providing and ensuring that the functions which include duties listed below are carried out in a highly coordinated, professional and effective manner: – Process new applications and renewals of visa for all students; Update student records in Student Management System; Liaison officer for International and non-Sarawakian student on immigration matters; Prepare reports for both Swinburne and external respective local authority i.e. MOHE and Immigration; and Coordinate any awareness or campaign event(s) on visa related. At the discretion of Director, Future Students, the position may from time to time, be assigned to perform other functions within the Division as and when required. The position will work closely with the staff at Swinburne Sarawak and will liaise with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources, as well as with the Immigration Department Malaysia.	9 February 2025	More details How to apply

INFORMATION TECHNOLOGY

Job name	Closing Date	Action
Job name	IT Executive – Lab Support [fixed-term contract] This position is an executive position at the University Branch Campus in Sarawak. The position will be responsible for areas as designated by the Manager, Information Technology (IT) Unit. These include: Provide IT support to the University staff and students; Provide technical support and maintenance for the University’s computer lab, ensuring all hardware and software are functional; Assist students and staff with troubleshooting, managing lab resources, and ensuring a smooth, efficient operation of the lab environment; Develop and maintain various procedural and technical documentations on areas of customer service support; Work with the stakeholder on the procurement of the teaching software and maintenance of software licenses renewal; and Resolve work related issue pro-actively and improve work processes. This position will work closely with other staff members on campus.	9 February 2025	More details How to apply
IT Officer – Lab Support [fixed-term contract] The position is a technical support position at the University. The position will report to the IT Executive (Lab Support) and Assistant Manager, IT Customer Support and is responsible for areas as designated by the Manager, Information Technology (IT). Currently these areas include but not limited to: Deliver quality customer service; Provide fundamental IT support (including troubleshooting) to all campus computer labs (laptops, PC hardware, applications, wired network, wireless network, printers, projectors, audio and visual systems, etc.); Handle desktop security which includes reviewing, downloading, testing and deploying system patches and updates; Handle usage of desktop management tool to create and deploy images; and Participate in IT projects and initiatives. This position will work closely with other staff members on campus.	9 February 2025	More details How to apply

STUDENT ENGAGEMENT

Job name	Closing Date	Action
Job name	Assistant Manager – Student Administration The primary focus of this position is to proactively assist and support the Manager, Student Systems and Administration to manage, plan and supervise a broad range of administrative tasks and record management, which includes providing information and assistance to Swinburne Sarawak students, staff and external stakeholders, in relation to the following key areas: Student records, academic calendars, registration, enrolment and re-enrolment Student Information Center (SIC) – First tier of support Examination and Assessment Awards and Completions This position is also expected to provide leadership and direction to areas under Student Administration, which includes budgeting and monitoring performance, as well as ensuring that all activities are carried out to the highest professional standards. At the discretion of the Registrar and Director, Student Engagement, the position may from time to time, be assigned to perform other functions within the Division as and when required. The position works closely with professional and academic staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	9 February 2025	More details How to apply
Student Engagement Officer (Male Accommodation) [fixed-term contract] The primary focus of this position is to proactively assist the Manager, Student Life and Support Services and Assistant Manager, Student Life to enrich student’s university journey though the delivery of a world class student experience and to be a future ready leader. This position is responsible for providing and ensuring that the functions which includes duties listed below are carried out in a highly coordinated, professional and effective manner to Swinburne Sarawak students, staff and external stakeholders: Administration (Student Village database) and operations (inclusive management of repair and maintenance, security, parcel or mailing services and cleaning) of Student Village (On-Campus Accommodation); Activities and events for Student Village residents; Well-being and welfare of Student Village residents; and Accommodation advisory. The position works closely with academic staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	9 February 2025	More details How to apply

How to apply

The “Application Process” section in our website indicates the steps you need to follow. Please download the respective Position Description document from our website for your reference. For the Assistant Manager and CEO positions, your application must include a separate document addressing each applicable element of the Key Selection Criteria as specified in the Position Description.

All applications must be submitted to careers@swinburne.edu.my by 9 February 2025 unless indicated differently as above and on our Careers webpage.

All applications will be acknowledged and treated with the strictest confidence.